By creating an account or using our services, you agree to this privacy policy. For any questions, contact us at [email protected].
What Makes der365's Privacy Policy Different?
Der365 is more than a gaming platform — it's a trusted online experience. We believe your personal information should be completely secure, which is why der365 follows cutting-edge technology and transparent policies to protect your data.
SSL encryption protection
All your data on der365 is protected with 256-bit SSL encryption. No third party can access or read your information.
No Data Selling
Der365 never sells your personal information to third parties. Your data is used solely to improve our services.
User Controls
You can view, update, or delete your information at any time. At der365, your data belongs to you.
Minimal Data Collection
Der365 only collects information that is strictly necessary. We do not gather any data beyond what is needed.
Marketing Opt-Out
You can opt out of der365 promotional notifications at any time. We do not send unsolicited messages.
Transparent Cookie Policy
Der365 will clearly inform you about cookie usage, and you have full control over your cookie preferences.
1. What Types of Data Are Collected?
Der365 collects certain personal information to deliver its services. This data comes from three main sources — what you provide directly, what is collected automatically through your usage, and what is obtained from external sources for verification.
What you provide directly
- Full Name & Date of Birth
- Mobile Number & Email Address
- Residential Address
- Payment details (Mobile Banking, Nagad, Rocket number)
- Copy of national ID or passport (for KYC verification)
Automatically Collected Data
- IP address and device information
- Browser Type & Operating System
- Which pages you visited on the platform and for how long
- Login Time & Session Data
- Usage patterns collected via cookies and tracking technologies
Der365 does not collect any information from children or minors. This platform is for users aged 18 and above only.
2. How Is Your Data Used?
Der365 uses collected data only for specific, lawful purposes. Your information will never be misused under any circumstances.
| Purpose | Type of Data | Legal basis |
|---|---|---|
| Account creation and management | Name, Email, Mobile | Contract Fulfillment |
| Identity Verification (KYC) | NID, photo, address | Legal obligation |
| Payment Processing | Payment Information | Contract Fulfillment |
| Fraud Prevention | IP, device, behavior | Legitimate Interest |
| Customer support | Contact Information | Contract Fulfillment |
| Sending Promotional Offers | Email, mobile | Consent |
| Service Improvement & Analytics | Usage Data | Legitimate Interest |
Der365 never sells your data to marketers or advertisers.
3. Who Is Your Data Shared With?
Der365 may share your information in limited circumstances and for specific reasons. Your data is never sold to third parties for commercial purposes.
Situations Where Data May Be Shared
- Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket will receive the necessary information to process transactions.
- KYC service provider: Approved third-party services may be used for identity verification.
- Law enforcement: Providing information is mandatory when required by legal directive or court order.
- Anti-fraud system: Limited data is shared with technology partners to assist in fraud detection.
- Game Software Providers: Limited game-related data may be shared with game developers.
All parties with whom data is shared are contractually bound to uphold der365's privacy standards.
4. Cookies & Tracking Technologies
Der365 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for login sessions and security. Without them, the website cannot function properly.
Analytics Cookies
Used to analyze user behavior and improve our services. These cookies collect data on a fully anonymous basis.
Marketing Cookies
Helps show you relevant offers based on your preferences. You can turn this off at any time.
Preference Cookies
These cookies remember your language, theme, and other preferences.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the website.
5. How Long Is Your Data Retained?
Der365 does not retain your data longer than necessary. Retention periods are determined by legal obligations and service requirements.
| Type of Data | Retention Period |
|---|---|
| Account & profile information | 5 years after account closure |
| Financial transaction records | Minimum 7 Years (as required by law) |
| KYC Documents | 5 years after account closure |
| Gaming History | 3 Years |
| Customer support conversations | 2 Years |
| Session & Log Data | 1 Year |
| Marketing Preferences | Until Consent is Withdrawn |
Data may be retained for a longer period in cases involving money laundering or fraud investigations.
6. How Do We Protect Your Data?
Der365 uses industry-standard technology and processes to protect your data. Our security measures are continuously updated and tested.
- 256-bit SSL/TLS encryption — active on all data transfers.
- Two-Factor Authentication (2FA) — an added layer of security for your account.
- Encrypted database — stored data is kept in encrypted form.
- Regular Security Audits — conducted by independent experts.
- Restricted Access — data is accessible only to authorized personnel.
- Data Backup — Regular secure backups are maintained.
- Suspicious Activity Monitoring — automated systems remain active at all times.
In the event of a security breach, affected users will be notified within 72 hours and prompt steps will be taken to resolve the issue.
7. Your Rights
As a der365 user, you have several important rights regarding your personal data. We respect these rights and are committed to upholding them effectively.
Right to Access Your Data
You can request to see what information der365 holds about you at any time.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that the use of your data be restricted.
Data Portability
You may request your data in a structured, portable format.
Right to object
You can object to your data being used for specific purposes.
To exercise these rights, email [email protected]. der365 will respond to your request within 30 days.
8. International Data Transfers
Der365 is an international platform. In some cases, your data may be stored or processed on servers located outside Bangladesh. The following assurances apply:
- Data is only transferred to countries with adequate data protection standards.
- Necessary agreements and safeguards are put in place for any data transfers.
- Third-party service providers are required to comply with our privacy standards.
- Encryption is always used when transferring data.
Contact der365's support team for more details on international data transfers.
9. Child Protection Policy
Der365 takes a firm stance on protecting the privacy of minors. This platform is strictly for users aged 18 and above.
- Der365 does not knowingly collect any information from users under the age of 18.
- If we become aware that any information has been collected from a minor, it will be deleted immediately.
- If a parent or guardian believes their child's information is held by der365, please contact us immediately.
If an underage account is identified, der365 will immediately delete that account and all associated data.
10. Policy Changes & Updates
Der365 may update this privacy policy from time to time. Users will be notified of any significant changes.
Change Notification
You will be notified by email or via the platform whenever significant changes are made. Notice will be given at least 30 days before any changes take effect.
Effective date
Each update will include an effective date. Previous versions are available upon request.
If you continue using der365 after any changes, you will be considered to have accepted the updated privacy policy. If you do not agree, you may request to close your account.
Frequently Asked Questions
- What Makes This Privacy Policy Stand Out
- What types of information are collected
- How Your Data Is Used
- Who Your Data Is Shared With
- Cookies and tracking technologies
- How Long Your Data Is Retained
- How We Protect Your Data
- Your rights
- International data transfers
- Child Protection Policy
- Policy Changes & Updates
- Frequently Asked Questions